Depending on the model, most work by connecting two to four wires onto terminals, mounting the device on the wall … A wall console unit for a garage door opener is not a complicated device, so it's fairly simple to troubleshoot when something seems to go wrong. Replace the Genie wall console if needed with the correct one for your garage door opener model. For series II wall console, you can remove the wires from the back of the wall console and touch them together to see if the garage door moves. If it does proceed with repairing or replacing the wall console. If your opener is made before 1993, please click here for important information. Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. This means it is in the engaged position. Then manually lift or close the door until the carriage locks into place. The first image shows the genie chain drive carriage position connected to the garage door. The slotted gap in the release bar is not visable. FAQ: Troubleshooting Genie garage door opener products. You should now be able to operate the door using your Genie garage door opener.